Payments & tips

Ring it up without leaving the chair

Checkout is one screen, and it's the same one everywhere in Inchair — from an appointment, from the dashboard, or as a walk-up sale with no booking behind it.

A client holding a phone to a card reader on a salon front counter.

The ticket stays editable

Reprice a line, change the quantity, discount one thing or the whole sale, add a charge that isn't on your menu.

Tips on their phone

Handed over or sent as a link — the same picker either way, so the counter and the phone can't round differently.

Cash counts too

Cash, a card run elsewhere, Venmo, Zelle and PayPal all land in one day's takings.

A cart you can still argue with

The booked service swaps for the one you actually did. The price moves because the hair was twice the job. Fifteen percent comes off the whole ticket because they waited. A charge that isn't on your menu at all goes on anyway.

Every edit is saved as it's made, so backing up a step loses nothing — and the arithmetic is always the server's, which is what keeps a percentage discount on the whole sale honest against the line items underneath it.

  • Discounts on a single line or the entire ticket
  • Custom charges for the things that aren't services
  • Never drops below what's already been collected
A colorist painting color through a section of a client's hair at the chair.

However they want to pay

Every method lands in the same ledger against the same sale.

Card, keyed at the counter

Typed in at checkout, settled to your own Stripe account.

The card they already saved

Regulars and deposit-takers have one on file. It charges without anyone asking for it again.

Pay by link

A payment link they settle on their own phone, in their own time, from their own seat.

Cash and everything else

Cash, a card run through another terminal, Venmo, Zelle, PayPal — logged after the fact so the books balance.

Buy now, pay later

Where Stripe offers it for the amount, a client is approved up front and charged at checkout.

Receipts

One per sale, reachable from the client's own account rather than only from their inbox.

Tipping, asked once

Whether to ask at all is your screen before it's theirs. When you do, the client sees the same tip picker whether it's your phone across the counter or a link on theirs.

A sale carries at most one tip, so changing your mind, backing up a step or tapping a different percentage replaces it rather than stacking another one on. And a percentage always applies to the pre-tip total — nobody ends up tipping on their own tip.

  • The ask can be skipped entirely
  • One tip per sale, however many times it changes
  • Percentages on the bill, never on the running total
Someone booking an appointment on their phone away from the salon.

Questions

Does Inchair take a cut of my sales?
No. Charges are made directly on your own Stripe account, and Stripe's processing fees come out of it the way they would if you'd set Stripe up yourself. There's no per-appointment or per-client charge from us.
Can I take a payment without a booking?
Yes. A sale can start from nothing — a retail item, a walk-in, a gap you filled — through exactly the same checkout an appointment uses.
What about tap-to-pay on my phone?
On Android, yes — in the Inchair staff app, the phone itself reads the card, and the charge lands on your Stripe account like any other. It needs a reasonably recent Android phone with NFC. On iPhone it isn't available yet, and in the browser it never will be — a laptop has no card reader. Cards can also be keyed in or charged from file anywhere.
Can a bill be split across two payments?
Yes. A sale carries as many payments as it needs — part on a card, the rest in cash — and stays open until the balance is covered.
Where does the tip go?
Onto the same charge as the service, into the same Stripe account, paid out on the same schedule as everything else.

Set your booking page up in an afternoon.

Bring your clients across, take your first deposit, and stop answering booking messages on your day off.

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